Public Engagement

Our team works closely with stakeholders, residents, agencies, and community leaders to foster open dialogue throughout the planning and design process. 

Whether through in-person meetings, online engagement platforms, surveys, workshops, or stakeholder outreach, we help clients gather meaningful feedback, address concerns, and build consensus. We’ve also helped clients engage the public with custom fliers, social media, and 3D renderings to effectively communicate the project’s objectives and gather valuable input from the public.

The result is a more informed decision-making process and stronger community support from project planning through implementation.

Social Point 

HEI utilizes Social Point as an online engagement tool that enables community planning professionals to build hybrid participation strategies that drive greater reach, diversity, consultation, and collaboration on a wide range of projects.  

From interactive maps and surveys to project updates and comment forums, Social Point serves as a dedicated project website where users can learn more about the project and provide informed input using its interactive tools.  

This platform enables us to meet people where they are—online—and helps ensure that every voice is heard. By seamlessly integrating public input into the planning and decision-making process, Social Point enhances community engagement and supports transparent project development. 

View examples of Social Point sites we’ve created. 

Key Features and Benefits of Social Point 

• Custom surveys and forms – Collect targeted feedback with easy-to-use digital surveys and forms tailored to each project.  

• Interactive mapping tools – Allow users to drop pins, leave comments, and engage with specific project areas visually.  

• Real-time project updates – Keep the public informed with a centralized hub for news, milestones, and announcements.  

• Mobile-friendly access – Engage users on any device, making participating easy and convenient.  

• Data visualization and reporting – Analyze community input with built-in tools that help turn feedback into actionable insights.  

• Moderation and privacy controls – Ensure a safe and respectful environment for all participants